If you are using WhatsApp Web within Leadsales and want to keep a copy of your conversations, you can do so directly from your mobile device. Here we explain how to create a backup on Android and iOS.
Open WhatsApp on your mobile device.
Go to Settings > Chats > Backup.
Click on “Save” to perform a manual backup.
You can choose whether to include videos or not.
Open WhatsApp on your iPhone.
Go to Settings > Chats > Chat Backup.
Tap on “Back Up Now”.
These backups are not stored in Leadsales, but rather in your Google Drive or iCloud account, depending on your operating system.
If you have questions about how to save your history or how to manage it through WhatsApp Web, write to us via the support chat. We will gladly guide you step by step!