The Directory is where your entire contact database resides: here you can view, filter, and manage the leads you have created or conversed with within Leadsales.
The leads are organized into three sections:
Active: Leads with whom you currently have an active conversation.
Archived: Leads that have been archived from the funnel or the chat.
All: Includes both active and archived for a complete view.
You can access it from the left side menu → “Directory”
Seller: can only view the contacts assigned to them.
Owner/Admin: can view all the contacts within the account, regardless of who created them.
Maintain a complete record of your leads.
Use filters to find leads by name, number, stage, or funnel.
Execute bulk actions such as tagging, moving, or assigning multiple contacts simultaneously.
Download the complete list of contacts in CSV format.